Order Processing:
All orders are processed within 1-3 business days after payment confirmation. During peak seasons or holidays, processing times may be extended.
Shipping Methods:
We offer multiple shipping options including standard ground shipping, expedited shipping, and international air freight. Shipping fees and delivery times vary depending on the destination and shipping method selected.
Delivery Time:
Domestic Orders (within the USA): Typically 3-7 business days.
International Orders: Delivery time varies by country, generally between 7-21 business days.
Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
Shipping Costs:
Shipping charges are calculated based on package weight, dimensions, and destination. You can view the shipping cost during checkout.
Customs, Duties & Taxes:
For international orders, buyers are responsible for any customs fees, import duties, taxes, or additional charges imposed by their country.
Lost or Damaged Shipments:
If your shipment is lost or damaged during transit, please contact us immediately at [email protected]. We will assist in resolving the issue promptly.
Address Accuracy:
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Contact Us:
If you have any questions about your shipment, feel free to contact our customer service team at +1 (585) 653-1401 or via email.
